All services below are included in your rent. All electricity, gas, water, Internet, cable TV, and moving out cleaning fees are included in the rent. There are no taxes or service charges. Only outgoing telephone calls are charged separately.
Our BUREAU / B-SITE service staffs reflect our international guests. As approximately 60% of our guests are travelers from abroad or returners, we are ready to assist in either English or Japanese. We also have speakers of Mandarin, German, Swedish, and other languages.
If you have any problems or questions regarding your apartment, our service staffs can come directly to your apartment to assist. Selected BUREAU properties also have a reception service.
As a BUREAU / B-SITE guest, you have access to our toll-free 24HR Bilingual (English/Japanese) Helpline. For any questions you have, or help you need, our friendly staffs are just a phone call away. For less pressing matters, you can also email us or visit our resident-only information website.
Some example requests we are happy to receive:
- Could you help me out with using the washing machine in my apartment?
- Can you recommend a good Italian restaurant nearby?
- I'll hand my mobile to the taxi driver, so could you give him directions to my apartment?
- I don't speak any Japanese, so could you order a pizza for me?
- Can you help arrange a weekend trip for me outside of Tokyo?
We aim to welcome our guests in a warm and friendly manner, providing a down-to-earth and relaxed living experience. In our apartments you find everything you need to settle down properly on your very first day. Having lived in four different countries we acknowledge the importance of feeling at home and will be happy catering to your needs in English and Japanese.
All of our staffs here at this residential hotel are very friendly and we always try our best to provide at-home and comfortable environment for all our guests. Our staffs are mostly bilingual, and I would say it is a very interesting environment to work in. I myself also lived in Singapore, so it is very exciting to be able to meet and talk to many guests and tenants from different backgrounds.
I’m looking forward in seeing you all here at B:OCNTE Asakusa!
We have bilingual(English/Japanese) support as many requests are from overseas,
Our mission is to ensure assist finding suitable accommodation and give them high satisfaction for their stay.
Feel free to contact us!
Hello! We assist our guests coming from all over the world.
Please feel free to contact us for any of your concerns during your stay. Looking forward to seeing you!
We support many individuals and corporate housing in Tokyo/Yokohama.
The lease system in Japan is slight complicated such as a guarantor, deposit money, key money etc.
We, Space Design, made it all simple and fair for all domestic to global to welcome at our serviced apartments.
We assist you from the first inquiry to the check-out.
If yourself or your company need flexible, prompt, and non-disturbance support, you are in the right place!
24HR Toll FREE（domestic ) helpline concierge. Whenever you call our service line, we can help you out with English and Japanese. Our telephone service is available 24HR so please call us if you have any questions about your apartment or about living in Japan in general.
Free, all-you-can-use high-speed Internet access with LAN cable is in every apartment.
We provide cable TV channels including English news and movies channels.
Properties are monitored by security systems, and only residents have to access the building interior.
All apartments are equipped with custom designed furnishing along with the latest electrical and living appliances.
Bed / Dining table / Chairs / Low table / Work desk / Chairs / Lamp / LAN cable / Sofa / Cushions / Flat-screen TV / Cable box / VCR / DVD player / Combination clothes washer / Dryer / Iron / Ironing Board / Hangers / Telephone / Fax machine / CD player / Alarm clock / Hair dryer / Weight scale / Closet / Cabinets / Air conditioner / Heater / Bath / Shower / Bidet toilet
Rental beds, futons, baby beds, etc are also available.
All apartments have fully equipped kitchens. There is no need to eat out every day as guests can prepare their own meals.
Gas or electric stove / Refrigerator / Microwave oven / Cooking pot / Frying pan / Cutting board / Kitchen knife / Spatula / Electric rice cooker / Electric hot water pot / Plates / Bowls / Glasses / Coffee cups / Knives / Forks / Spoons / Pantry and storage cabinets
Optional rental amenities are also available.
Weekday 9:00 – 17:30 ( Excl. National Holidays )
※Also available from mobile phone · PHS.